FROM CHECKOUT TO KITCHEN, FROM KITCHEN TO CUSTOMER
Tiff’s Treats is more than the perfect ingredients and slow-bake process. It’s an oven-hot output system made up of a call center, kitchens, managers, delivery drivers and administrators. And they all have to work seamlessly together in stores and online. We wore every one of those hats to create a point-of-sale system that allows staff to manage over 50 tasks in the midst of countless scenarios: Eating in or delivery? Residential or corporate delivery? Picking up treats? Need a gift? Which cookies in which box? Special requests? The system makes it easier for individual kitchens to reference incoming orders and quickly and correctly execute special requests through a specially designed receipt system. It also allows the call center to flawlessly handle multiple orders at once.